For all information around personal data and data handling, please see our Privacy Policy here.

THE DATA WE COLLECT ABOUT YOU  

•        When you use the App, we may process anonymised data to see how our users use the App. This data does not identify you as an individual and includes Transaction Data, Device Data, Profile Data, Technical Data and Usage Data. However, in the event that any of these types of data could directly or indirectly identify you, we will treat the data as personal data which will be used in accordance with this privacy policy.

•        When you sign-up to the app we may process an anonymised login token received from a sign-in provider such as Google or Apple. This data does not identify you as an individual and is instead a unique numerical ID. We may collect, use, store and transfer (we refer to this as “process” or “processing”) this data that you voluntarily provide in order to satisfy the expectation that you can login across multiple devices. If you trigger a support request that means we need to record this data, it will still be anonymised and only processed in order to satisfy that support request.

•        We also process your anonymised Location Data. You can generally limit or prohibit the collection of Location Data using the built-in settings on your mobile device. Check your device instructions for information on how to do so. We do not collect precise location information from the App.

•        We do process personal data in the form of Transactional Data. We process this personal data, which includes Contact Data such as a physical mailing address to administer the e-commerce transaction that you, the user, has voluntarily triggered and entered personal data in order to receive your order. The purpose for processing this data is to conform to user expectations for this transaction and make sure that the relevant parts of the process have the required information – e.g. Fulfilment Centre gets a delivery address. This data cannot be taken if you are under-18 as you require an active Paypal account to pass on this data. Paypal requires users to be 18 or over to register.
We explain these categories of data here.

We also process Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific App feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

HOW IS YOUR PERSONAL DATA COLLECTED?  

We will collect and process the following data about you:

•        Information you give us. This is Transactional Data information you give us, through PayPal, when you place an e-commerce transaction, make an in-App purchase, contact us, request to retrieve a lost password, or access the App through different devices and when you report a problem with an App. This applies to any information provided when you use and carry out any activities in connection with our App. If you contact us, we will keep a record of that correspondence.
•        Information we collect about you and your device. Each time you use our App we will automatically collect data including Device Data, Technical Data and Usage Data. You can disable your Location Data in your settings at any time. Such data will be anonymised.

HOW WE USE YOUR PERSONAL DATA  

We process your personal data for the purposes set forth below. When required by applicable laws, we rely on certain legal bases to process your personal data, depending on how you interact with the Services. Most commonly we will use your personal data in the following circumstances:

•        Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
•        Where we need to perform a contract we are about to enter or have entered with you.
•        Where we need to comply with a legal or regulatory obligation.
If applicable laws require that we obtain your consent to process your personal data, we will do so at the time of collection.

Click here find out more about the types of lawful basis that we will rely on to process your personal data.

You have the right to access, update and correct inaccuracies in personal data we collect through the App, subject to certain exceptions. Please see our privacy policy for further information.

To submit a data request and/or deletion of your personal data, please click here.