The Topps Company will replace any Topps produced card that is determined to be damaged or defective from any current-year product (only), while supplies last. Topps will send a replacement of similar value (same card not guaranteed).

 

To be eligible to be submitted for a QC review for a replacement following a purchase, the initial request would need to be submitted within 30 days of purchase. Subsequent reviews of the same order fall under the same timeframe of the initial review and would not be eligible post-30 days to be submitted again.

A request must be accompanied by the following three items:
(1) The damaged card
(2) a letter of explanation
(3) copy of receipt/invoice from point of sale.

Cards can be sent to:
Topps Europe Limited.
Returns Department
PO Box 850
Milton Keynes
MK8 0HU
UK

Topps strongly recommends sending all replacement requests in a fashion which provides proof of delivery, within padded envelopes or boxes. 

Please note that The Topps Company does not pay for shipping when it comes to claims for damaged or defective cards and is not responsible for lost, stolen, damaged, delayed, or, misdirected mail. Replacements for eligible cards will be shipped within 2 to 4 weeks of receipt. Any ineligible cards received (or any cards that Topps is unable to replace, for any reason) will be returned back to the consumer.